As someone in the construction or heavy equipment industry, you understand the importance of keeping your equipment running smoothly. A machine that's down for parts can bring a jobsite to a halt, causing delays and costing you money. Imagine a jobsite like a human body: the brain might run things, but if the heart stops pumping, the brain can't function. Similarly, one machine down waiting for Komatsu parts may cause several other machines to have to stop working, or at the very least, slow down production. This doesn't include the countless numbers of laborers and other workers that cannot do their job because of a single machine being down.